Credit processing without the overhead

We provide a specialised workforce trained to perform credit processing for Australian brokers and lenders.

Start scaling today Risk free trial

We solve the biggest
challenges in
credit processing

Experienced Credit Processors

We have experienced credit processors with over three years experience in Australian credit processing and training from a Tier 1 non-bank lender.

Reduce Costs

We provide full time credit processors for 40-60% of the cost or hiring locally. No recruitment, training or management costs.

Scale

Handle volume spikes without hiring delays. Grow your business without backoffice bottlenecks and management overheads. Pay only for processing capacity you need.

Faster Turnaround Times

Dedicated professionals focused on your credit processing outcomes and operating beyond your office hours.

So you can focus on growing your business

Invest your time in client relationships and let us clear your credit processing bottle necks.

Get started
with our one month trial

Initial call

We discuss your current volume, processes, and systems to understand your needs.

1 month trial

During this period we align with your processes and methods. We work within your systems and to your credit policies.

Ramp up

We deliver outcomes so you can grow the business without unnecessary bottlenecks and management overheads.

What our clients say

Trusted by Australia's leading non-banks

Kristy Nel
Kristy Nel
COO
First Federal

"The full CPO service has transformed our lending process with seamless borrower communication, efficient document handling, and real-time loan status updates. Saving us time and boosting productivity."

Adrian D'Ofrio
Adrian D'Ofrio
Head of Credit
Composite Capital

"Workforce CPO have provided credit professionals who are well familiar with the industry. This has enabled our credit function to shift towards QA and provide efficiencies across the company."

Peter Beaumont
Peter Beaumont
Head of Sales
Prime Capital

"We want our relationship managers to focus on simply that: relationship management and winning clients. Workforce CPO has enabled our sales team to focus and optimise on their goals."

Business Case

Understanding the economics of different staffing approaches.

Traditional Hiring
Workforce CPO
Cost per processor
$125k pa
$50k pa
$250k investment gets you
2 workers
5 workers
Training & Expertise
Requires your training investment
Pre-trained by Australian banks
Scaling Flexibility
Fixed commitment
(employment contracts)
Scale up or down
(flexible arrangements)
Exit Complexity
Performance plans & redundancy
(regulatory requirements)
Monthly contract
Management & Monitoring
Management overhead
(HR, performance reviews, supervision)
Managed for you
(quality assurance included)

Ready to scale your credit processing?

Get started with a free consultation to see how our workforce can transform your operations.

Or call us directly: 1300 878 700

Frequently asked questions

Credit Process Outsourcing is a specialised service where trained credit professionals handle credit assessment and processing tasks for non-banks. Our CPO service is a cost effective way to improve the performance and efficiency of the credit processing operations of your business.